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With
our experienced networking consultants, customers can get
the up-market software applications at a flat subscription
basis. They not only can have a predictable drop in costs
of implementation and total cost of ownership, but also can
maximize the business opportunites with remote access of applications.
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| Content
Management System (CMS) |
| Introduction |
CMS is a system used to manage the content
of a Web site. |
| Features |
- The web-based publishing feature allows
individuals to use a set of templates approved by the
organization, as well as wizards and other tools to create
or modify web content. |
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- Individuals can then search for data
using keywords, which the CMS system retrieves. |
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- CMS system indexes all data within
an organization. |
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- The format management feature allows
documents including legacy electronic documents and scanned
paper documents to be formatted into HTML or PDF for the
website. |
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- The revision control feature allows
content to be updated to a newer version or restored to
a previous version. |
| Customer
Relationship Management (CRM) |
| Introduction |
CRM is an information industry term
for methodologies, software, and usually Internet capabilities
that help an enterprise manage customer relationships
in an organized way. |
| Features |
- Providing employees with the information
and processes necessary to know their customers, understand
their needs, and effectively build relationships between
the company, its customer base, and distribution partners. |
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- Helping an enterprise to enable its
marketing departments to identify and target their best
customers, manage marketing campaigns with clear goals
and objectives, and generate quality leads for the sales
team. |
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- Manage task, issue trouble tickets
and send the request to the helpdesk, it also allow helpdesk
to assign job and follow up the job till the job closed. |
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- Assisting the organization to improve
telesales, account, and sales management by optimizing
information shared by multiple employees, and streamlining
existing processes. |
| Electronic
Data Interchange (EDI) (電子資料交換) |
| Introduction |
EDI is a standard format for exchanging
business data. |
| Features |
- The standard is ANSI X12 and it was
developed by the Data Interchange Standards Association. |
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- One or more data segments framed by
a header and trailer form a transaction set, which is
the EDI unit of transmission (equivalent to a message).
A transaction set often consists of what would usually
be contained in a typical business document or form. |
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- The parties who exchange EDI transmissions
are referred to as trading partners. |
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- EDI messages can be encrypted. EDI
is one form of e-commerce which also includes e-mail and
fax. |
| Enterprise
Resource Planning (ERP) |
| Introduction |
ERP is an industry term for the broad
set of activities supported by multi-module application
software that helps a manufacturer or other business manage
the important parts of its business, including product
planning, parts purchasing, maintaining inventories, interacting
with suppliers, providing customer service, and tracking
orders. |
| Features |
- The deployment of an ERP system can
involve considerable business process analysis, employee
retraining, and new work procedures. |
| Point
of Sale Terminal (POS) |
| Introduction |
POS is a computerized replacement for
a cash register. The system can include the ability to
record and track customer orders, process credit and debit
cards, connect to other systems in a network, and manage
inventory. |
| Features |
- POS terminals are used in most industries
that have a point of sale such as a service desk, including
restaurants, lodging, entertainment, and museums. |
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- POS terminals are also web-enabled,
which makes remote training and operation possible, as
well as inventory tracking across geographically-dispersed
locations. |
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- It has been totally integrated with
Bar Code Technology to speed up the goods check in / check
out and sales arrangement. |
| Project
Management System |
| Introduction |
Project Management System allow the
user to upload and download all related information about
the project in terms of different file format, keep track
all the status on each individual project. |
| Features |
- Development schedule for the customer
to make any comment on project development forecast table. |
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- Online report for generating the summary
of the development schedule items, outstanding information
and let the users save to file. |
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- Using a simple flow chart to show the
project status. |
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