Governments in the past have attracted criticism from both the business community and citizens as monolithic and unable to respond to the changing needs of citizens promptly. However, as networking solutions and the Internet have grown in popularity among enterprises and home users alike, governments are today riding the technology wave in tandem and delivering services faster and more efficiently.

What are the latest trends in e-government services?
Some governments in the region already allow taxpayers to file returns, drivers to renew their licenses, submit trade-related documents, and change their mailing addresses online. Such services not only give greater convenience to users, but also significantly increase government productivity.

The provincial government of Tianjin is a case in point. By deploying Huawei-3Com's solution, Tianjin has fulfilled its goal of setting up a secure, reliable, manageable and easy-to-use multi-service network connecting both the government and the citizens. The solution has increased both productivity and customer satisfaction to a very high level.

Now, the question is no longer whether governments should provide e-services, but more about how governments can deliver these services to greatly improve efficiency while ensuring cost-effectiveness. Certainly, there are a myriad of products in the market claiming that they can enable governments to deploy
e-services, but not every one of them lives up to its boast.

How should governments pick a solution vendor?
Governments must be cautious in choosing a solution. A vendor's domain knowledge is of paramount importance. Ask the vendor for client testimonials or references. Do they have a lot of experiences in helping governments deploy large-scale networks for e-services? Do those clients achieve what they expected with the deployment of new technology?

In addition, the solution provider must be an industry leader who can provide a wide range of the latest technologies and able to allow clients to migrate legacy systems at their own pace. Some vendors, for instance, try to persuade customers to take a 'rip out and replace' approach, which is not always the best solution for organizations.

Huawei-3Com is not only a solution provider with extensive experiences in the government sector, but also offers a wide array of technologies that meet the needs of different types of government departments. Huawei-3Com has extensive experience all over the world.

To meet specific government requirements, Huawei-3Com uses the latest technology to build secure, multi-service and highly manageable MPLS VPNs. Huawei-3Com's MPLS VPN solution is known for its unparalleled QoS guarantee, allowing customers to separate departments by different VPNs to meet the various departmental security requirements.